Tracking Your Order
We take pride in being one of the fastest shippers in the shoe industry. Most orders placed Monday-Friday will be shipped out the same day or next day the latest. Packages are shipped using UPS Ground 7-10 day delivery with insurance.
Please note delivery times may vary depending on location, and we do not guarantee these delivery times due to third-party factors beyond our control. We also ask our customers to kindly provide a telephone number and email when placing your orders. This will help tremendously in making sure orders are cleared and arrive in your hands in a proper time frame.
There is delivery information by email within 24 hours, you can also visit the backstage of the site to review the order information, the email will tell you specific information, which also includes an express number , Which is a set of numbers, you can see the location of the goods through this set of numbers, of course you can also find the information in your shopping cart.
After the goods are dispatched, you will receive a shipping confirmation email including the tracking number of your order. Please offer a real and effective e-mail address, which the delivery status of goods can be informed prompt.
If you are not completely satisfied or if there is a discrepancy with your order, keep all documentation and packaging and contact us by sending an e-mail or click on Online Support for assistance.